Our Clinic

Our Clinic Space

London office

Our main clinic is located in the downtown core of London, Ontario. Access from the 401, LHSC Hospital location & lots of street parking available.

Our Waiting Area

Our comfortable waiting area has a library, TV, free wifi and lots of other resources, as well as our famous baby board, where your baby's name, date of birth and weight will be on display.

Our Clinic Rooms

We have four clinic rooms to carry out your prenatal and postnatal appointments each time you visit us.

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Our Clinic Space In London

Relaxation Area

The main clinic of Thames Valley Midwives offers a very comfortable waiting room for relaxing before your appointment.  It is equipped with a TV to enjoy informative birthing programs and features a lending library. We also have free wifi!!

*We take a small deposit for our lending library use, which we will give back to you once you have returned borrowed resources.

Family Friendly

Thames Valley Midwives is family friendly.  We encourage family members to come along to your appointments unless you prefer some “alone time”. We also encourage partners or your chosen birth partner(s) to attend your prenatal appointments, if they wish, to provide them with opportunities to ask any questions they may have prior to the birth.

Health & Safety

Unfortunately, due to current Health and Safety laws, we are unable to provide toys within our space, so we encourage you to bring toys, books or colouring pads along for your little ones to keep them occupied during your appointment.

Accessibility

Accessibility to our clinic is, unfortunately, limited. We do have stairs leading up to our clinic space, as well as inside the building, therefore, you may find it tricky to bring your stroller with you. If you or your partner are unable to access our building, please contact us, and we will make arrangements to accommodate you.  If you require language interpretation services or sign language interpretation, please contact us. 

What to do if you are sick

If you or your children/partner are sick, we prefer for clients to reschedule their appointment during this time. Should you require an urgent midwife assessment, you can ask our administrative staff to make the necessary arrangements. If you do attend clinic, we ask that you and your children/partners put on a mask, which is  provided, and to use hand sanitizer on arrival to the clinic. This is of the utmost importance, as we have many newborn babies visiting our clinic with immature systems. Our midwives need to stay well to look after you and other clients during cold, cough and flu seasons!

Winter Conditions

During dangerous winter weather conditions, we will notify you of clinic cancellations. We almost always cancel clinics during times where schools and universities are cancelled due to dangerous weather conditions. Your safety and the safety of your baby, as well as the safety of our team, is of utmost importance. You can also view our cancellation updates on our Front Page. Please check before leaving home that clinic is still running during inclement weather. If you ever feel you’re unable to safely attend clinic, we urge you to rebook for another day.

Prenatal Classes

Thames Valley Midwives offer private in-house prenatal classes on a regular basis run by one of our midwives.

Classes are uniquely designed to educate expectant parents on healthy pregnancy, labour and birth, and early parenting. Class size is limited in order to tailor sessions to the individualized needs of the group.  Clients of all care providers are welcome.

Click below to find out more

If you wish to explore other options, in London or the surrounding areas, we have a few more links listed on our resources page. Click below to find out more.

Booking Appointments

Thames Valley Midwives have an online booking system, which allows your midwives and administrative staff to book your prenatal and postnatal appointments in advance. There are times where midwives must cancel clinic in order to attend a birth, or in order to sleep after attending a birth that has occurred overnight. There are also times when a midwife must move clients to earlier or later appointment times due to other midwives requiring sleep from multiple births, and therefore they must also do the work of the sleeping midwife. When a clinic is cancelled, there will be a communication on our outgoing voicemail message in this regard. 

We attempt to call clients when clinic is cancelled, however, we cannot always reach them in time. Please provide us with alternative telephone numbers in order to ensure that you can be contacted readily. We will attempt to find you an appointment that best suits your schedule but please be aware that this is not always possible.

Our first priorities are that you are seen in clinic according to the recommended schedule and that most of your appointments are with your primary and alternate midwives. Often this will mean that you need to have appointments during your workday. Your employer is required by law to provide the time for you to attend appointments. For clients who usually attend Aylmer, Ingersoll or Norwich clinics, we will do our best to schedule you in these locations. Due to limited clinic space in satellite clinics, we can almost guarantee that you will need to attend at least some appointments in the London office. We do not offer evening or weekend appointments.

Finally, there may be times when you have to wait to be seen. This is primarily due to our policy of not completing a clinic visit until all of our clients questions are answered. Please keep in mind that this applies to you as well. Should you have more questions that your half-hour appointment allows, we will spend as much time with you that you require. Midwives frequently answer urgent calls from other clients and clinicians in the field during clinic days. This may also affect our schedule.

Our Aylmer Clinic

Every Tuesday, we run a satellite clinic at our Aylmer location with our Elgin County team midwives (with the exception of holidays).

The Thames Valley Midwives clinic room is located in the back building of the East Elgin Family Health Centre at 418 Talbot Street West, Aylmer. There is a large, free parking lot and this location is wheelchair accessible. This location also has an on-site ultrasound department in a different building and a laboratory department in the basement.

The clinic room is the first door on the right after walking up the stairs of the main entrance and down the hallway. There are benches next to the elevator where you can wait until the midwife calls you into the clinic room. We often place a sign on our door to alert you to the correct room.

There is no administration at this location, and our room leads directly into the midwife’s office. Please do not knock as your midwife may be with another client when you arrive.

Washrooms are located further down the hallway in the doctors waiting area. Please allow time to use them on your arrival as clinic time runs smoothly at this office due to limited appointment spots.

We encourage you to book your appointments in a timely manner, as spots do fill up quickly at this location. Should there be no spots available, you will be asked to come to our London location for your appointment.

Our Ingersoll Clinic

We run a satellite once a week on Wednesdays at our Ingersoll location with our Oxford county team midwives (with the exception of holidays).

The Thames Valley Midwives clinic room is within a health team office located at the Thames Medical Centre at 99 Thames Street North, Unit D, Ingersoll. There is a free parking lot on-site and this location is wheelchair accessible. This location does have a lab pick up but for some time sensitive blood tests you may be required to go to a laboratory elsewhere.

There is no administration at this location, and therefore we ask that when you come to the clinic, you take a seat in the waiting room. You DO NOT need to check in with the receptionist. They are there only for doctor/physiotherapy patients.

The washroom is located down the hallway for patient use and is well sign posted. Please allow time to use them on your arrival as clinic time runs smoothly at this office due to limited appointment spots.

We encourage you to book your appointments in a timely manner, as spots do fill up quickly at this location. Should there be no spots available, you will be asked to come to our London location for your appointment.

Our Norwich Clinic

We run a satellite clinic once a week on Tuesdays at our Norwich location with our Oxford county team midwives (with the exception of holidays).

The Thames Valley Midwives clinic room is within the Norwich Medical Centre at 32 South Court Street East, Norwich. There is free parking on-site and this location is wheelchair accessible. This location has a walk-in laboratory on-site.

There is no administration at this location, and therefore we ask that when you come to the clinic, you take a seat in the waiting room. You DO NOT need to check in with the receptionist. They are there only for the doctor’s patients.

Please allow adequate time to use the washroom on your arrival as clinic time runs smoothly at this office due to limited appointment spots.

We encourage you to book your appointments in a timely manner, as spots do fill up quickly at this location. Should there be no spots available, you will be asked to come to our London location for your appointment.